1. SHIPPING INFORMATION /
Free worldwide shipping with secure Track and Trace Number.
Once the order has been placed it will be shipped in the next 24 hours and you will receive a confirmation email with your Track & Trace number and a link to the website where you can follow your item.
Our orders are shipped from our studios in Northern Ireland and Argentina.
1.1 Message Card
Please let us know at checkout if you would like any type of message to be included in your order. If you have forgotten to do so, please email us to firstname.lastname@example.org.
2. RETURNS AND EXCHANGES /
2.1 The Returns Policy is for goods purchased on the lebas.co website.
2.2 Unwanted goods may be returned for a refund. Please return them in their original condition, unused (with their original packaging), with all labels and garment tags still attached within 14 days of receipt of your goods.
2.3 Refunds will be made for the original purchase amount against the original form of tender. Please note that postage or other return costs will be the customer’s responsibility except in the case of damaged, faulty or incorrectly supplied goods.
2.4 Returns or Exchange Procedure:
1 / Send an email to email@example.com with a brief explanation of your return / exchange. Please include the merchandise style name, order number and your reason for your return / exchange.
2 / Once your return / exchange is authorized by lebas.co you will receive a confirmation email. If you are in Europe, Asia and US you may return your product to our Northern Ireland warehouse. If you are in South America you may return it to our warehouse in Argentina.
3 / Ship the package with the merchandise securely sealed to the address we will provide in the email.
4 / All international returns must be shipped with track and trace number. International returns without a tracking number will not be accepted. Please email tracking number to firstname.lastname@example.org.
5 / Upon acceptance of the merchandise for exchange, the new item will be shipped upon availability.
6 / Once the exchange process is complete you will receive an email confirmation of your exchange and tracking number.
7 / Upon acceptance of your merchandise for return, we will process your refund in seven business days, at which time you will be notified by email.
We reserve the right to reject any returns / exchanges that do not comply with the conditions stated above. If your package is not accepted it will be sent back to you at your expense and a refund will not be granted. For any questions or concerns regarding to refund / exchanges please email customer service at email@example.com.